With Envysion, you only pay for what’s right for your business. No more expensive repair charges or paying for unnecessary services – simply choose the support level that meets your business needs.
Envysion Notifies
In the event that a camera or EnVR® is disconnected from the Envysion network, Envysion will notify the customer of the problem.
- Automatic notification when an EnVR® or camera is offline
- Remote troubleshooting
- Weekly system status email keeps users abreast to overall system health
Envysion Maintains
On top of automatic troubleshooting, Envysion guarantees our fastest response time, expedites replacement parts and covers certain on-site labor expenses to re-establish essential video with minimum downtime.
Automatic notification when an EnVR® or camera is offline
- Remote troubleshooting
- Extended tech support hours
- Proactive remote troubleshooting
- Weekly system status reports
- Next day freight for replacement parts
- On-site troubleshooting for warranty equipment