Hotel operators face the challenges of managing round-the-clock operations to ensure guest satisfaction and safety while maximizing guestroom, meeting room and food and beverage sales. Envysion’s MVaaS solutions provide hotel operators with instant, unfiltered insight into every element of the guest experience and property performance so operators can drive improvements.
Deliver Exceptional Hospitality and Maximum Profitability
Envysion transforms video surveillance from a niche security application into a strategic management tool for operations, loss prevention, marketing and human resources. By putting easy-to-use, video-driven business intelligenceTM into the hands of the entire organization, Envysion’s hospitality customers drive improvements in guest satisfaction, operations and profitability.
Drive profitability and grow sales while reducing loss with MVaaS
Drive double-digit profit increases, grow sales and reduce loss with a proven, innovative approach to business intelligence driven by enterprise-wide video. Integrated with data from traditional hospitality business tools like the point of sale system, Envysion’s MVaaS solutions transform hours of video footage into searchable, actionable information that can be quickly and easily distributed across your entire organization.
- Transform traditional video surveillance from a niche application into a strategic management tool that provides instant insight to users across operations, loss prevention, marketing and human resources
- Drive profit improvements by ensuring that customer loyalty programs are consistent, room vacancy rates are well managed and hotel operations are efficient
- Reach across departments to 1,000s of users and trusted third party partners without straining the IT department or network
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Increase loss prevention effectiveness and efficiency
Envysion’s video-driven business intelligenceTM enables LP staff to quickly identify and validate questionable events. Leverage MVaaS to:
- Verify employ compliance with cash handling procedures
- Investigate guest complaints using recorded video
- Reduce loss at hotel restaurants and bars by detecting fraudulent comps, discounts, refunds and no sales
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Leverage MVaaS to ensure your hotels operate at full potential
Envysion gives hotel operators real-time insight into the day-to-day operations of all of their properties. Armed with this insight, operators can make informed decisions to drive hotel-level profitability.
- Identify costly policy abuse, such as inappropriate discounting
- Optimize staffing to balance guest satisfaction and labor costs
- Ensure proper maintenance of hotel facilities and grounds to reduce non-budgeted expenditures or unexpected repairs
- Monitor line time when guests are checking in and out of the hotel
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Instant, unfiltered access and marketing insight into each hotel
Envysion’s easy-to-use, web interface gives hotel marketers unprecedented visibility to the operations of all of their hotels. Hotel marketing departments use MVaaS to:
- Gain visibility to guest experience and satisfaction and manage the customer loyalty experience more effectively
- Ensure consistent guest service and brand delivery
- Investigate guest complaints using recorded video
- Identify opportunities to upsell and optimize inventory
- Manage the customer loyalty experience more effectively
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Simplify HR functions across multiple hotels
Leading hospitality brands leverage managed video to streamline HR processes and increase their span of control. Hospitality HR teams utilize managed video to:
- Identify training issues, such as employees who take an above average time to check in guests
- Document employee behavior with video, including performance, inappropriate behavior and time and attendance
- Review employee performance across multiple areas of the property and across multiple hotels
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Powerful MVaaS solution without the strain of traditional video surveillance
Envysion’s turn-key MVaaS solution enables users across the organization to access video of your hotels without straining the IT department or network. By applying a SaaS approach to video, Envysion eliminates technology obsolescence and rapidly scales to thousands of users and locations without requiring a large capital expenditure or dedicated IT resource.
- Plug-and-play technology works with existing equipment and bandwidth
- No software installation, configuration, upgrades required
- Managed solution provides automatic system health monitoring, customer support seven days a week and ongoing user training
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MVaaS solutions for hotel operators
Envysion’s managed video gives hotel operators all the traditional security benefits of video surveillance with the added value of a remotely accessible, scalable platform that eliminates the IT strain of traditional video. Extend the reach of employees responsible for keeping your guests safe and protecting hotel assets by enabling them to remotely monitor multiple areas of a hotel, or multiple hotels, from anywhere with an Internet connection.
- Create and promote a safe and secure environment for guests and employees
- Protect against loss from unfounded liability claims, such as slip and fall accidents, assault and battery, liquor liability claims, vandalism and theft on your properties
- View remote live and recorded video from all your hotels simultaneously
- Quickly find and review video clips to increase investigation efficiency and speed of resolution
- Verify adherence to regulation
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